Our Story
Our Story
Powering Healthcare Revenue Success in Dubai & Across the GCC
Our industry partners’ success story can be yours too.
Since launching in 2016 in Dubai, Escrow has grown into a trusted revenue cycle management (RCM) partner for healthcare providers across the UAE and GCC. What started as a focused medical billing support service has evolved into a comprehensive, technology-driven RCM solution delivering measurable financial impact.
Today, Escrow supports clinics, specialty centers, hospitals, and diagnostic facilities with advanced medical billing, coding compliance, denial management, and end-to-end revenue cycle optimization.
Performance That Speaks in Numbers
We believe results build trust. Here’s how Escrow compares with market benchmarks:
Escrow at a Glance
Monthly billed claims
Final rejection rate
Healthcare providers served
Active provider contracts managed
How Everything Started
Escrow was founded in Dubai in 2016 with a clear mission:
To reduce claim rejections, accelerate collections, and bring transparency to healthcare revenue cycle management.
In the early years, we worked closely with mid-sized clinics struggling with delayed payments, coding errors, and insurance compliance challenges. By implementing structured billing workflows, coding audits, and payer communication frameworks, we quickly demonstrated measurable improvements in collections and denial reduction.
The Escrow RCM Journey
Escrow launches in Dubai as a specialized medical billing and RCM service provider.
Initial focus: claim resubmission, denial recovery, and payer reconciliation services.
Implemented structured claim scrubbing workflows and payer rule-mapping systems.
Expanded services to include:
- Eligibility & insurance verification
- Pre-authorization management
- Medical coding audits
Launched automated reporting dashboards for:
- Accounts receivable tracking
- Aging analysis
- Denial trend reporting
Started supporting multi-specialty clinics across Dubai.
2019 – Expansion Across the UAE
Crossed 50,000 monthly claims. Secured contracts with diagnostic chains and day surgery centers. Strengthened DHA and UAE insurance compliance support frameworks.
2020 – Scaling Operations
Despite market disruptions, Escrow improved collections cycle efficiency and reduced final rejections below 3%. Introduced structured AR recovery campaigns to boost cash flow for healthcare providers.
2024 & Beyond
Escrow continues to invest in AI-supported claim validation, predictive denial management, automated compliance auditing, and strategic revenue performance consulting to help healthcare providers reduce rejections and accelerate collections. Our vision is to become one of the most trusted and results-driven RCM partners in the Middle East healthcare sector.
